OB/GYN Clinic Achieves Timeliness of Care with Onsite and Remote Sonographers
The Challenge
An obstetric clinic in a large city was experiencing high patient volumes. Many patients needed weekly follow-up exams, while others required intensive prenatal exams. Sonographers double-booked their schedules, putting themselves at risk for musculoskeletal injury, but still couldn’t keep up. Wait times for appointments grew too long, causing patients to be late to care and minimizing intervention options.
~2
weeks from contract signing to deployment
100%
clearance of five-month appointment backlog
2x
daily patient capacity reached
The BB Imaging Solution
The clinic adopted a hybrid solution from BB Imaging and TeleScan, opting to contract a PRN onsite sonographer while also offering TeleScan exams two days a week. Each service day, TeleScan’s remote sonographers see ten patients for follow-ups, biophysical profiles, and growth scans. This minimizes overflow from repeated weekly exams and frees onsite sonographers to focus on in-depth exams like transvaginals, multiple gestations, and anatomies. The PRN sonographer covers any leave, vacation, sick time, etc. that takes the clinic’s onsite sonographers off the schedule.
The Results
This hybrid service features the best of both care models.
High Efficiency
TeleScan exams offer high efficiency while minimizing negative impacts on onsite sonographers through workload management.
Trusted Resource
A highly credentialed PRN onsite sonographer provides a trusted resource to fill care gaps while being more cost-effective than a part-timer and more consistently available than a travel sonographer.
Timely Care
In addition, the hybrid model has cleared the clinic’s appointment backlog, and they are now able to offer same-week appointments, providing the timeliness of care they were striving to achieve.